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Wednesday, 3 August 2016
Rules for the Drive-Thru
My husband and I were fourth in line at the drive-thru last night, stuck behind at least one person in violation of the unwritten rules of the drive-thru. I'm sure we're not the only people who were peeved as we spent at least ten minutes spewing our exhaust into the atmosphere when it should have been a quick process.
As a courtesy to those who may be unaware of the rules and procedures one ought to apply to this situation, here they are:
1. Know what you want before you enter the drive-thru lane. This makes placing your order incredibly easy when you arrive at the microphone. If you have questions about any of the items on the menu, skip the drive-thru, park, and go inside. Be considerate of others.
2. Don't use the drive-thru to order one or several meals. The drive-thru is intended for orders that are quick to supply, like coffee and a muffin/donut/croissant. If your order is larger or more complicated, park and go inside.
3. Don't change your mind about what you want between the microphone/speaker system and the drive-thru window. That just aggravates the cashier/server and holds up the line behind you.
4. Don't ask for substitutions to established menu items. Again, that's complicating the order. In this venue, they're intended to be simple and straightforward.
See how easy it is to properly use the drive-thru? In my opinion as simple as 1-2-3-4.
And here's a 'Do' for you as well:
On occasion, do pay for the person behind you in line. For one thing, it's unexpected and will make his/her day. For another, all day long you'll feel great about your random act of kindness. The world could use more of that, sometimes especially in the drive-thru.